How to order your USB products
Our process is easy and transparent.
Simply follow the steps below and feel free to enquire about the status of your order at any time.
1. Get your quote
Fill in our contact form, send us an email or simply call us for a price on the models, quantities and memory sizes that you need.
Don’t forget to specify your branding, data loading, packaging and accessory requirements.
2. Submit your artwork for free designs
If you are unsure about which model to choose, or would like to see how your logo would look with a certain style or colour, send us your file to receive up to 5 free designs on models that you select and/or that we recommend for your logo.
We can generally use jpeg and other raster images to create initial designs, but these will most likely not be suitable for production.
To avoid delays, please see our artwork guidelines.
3. Send us your order
A purchase order or other written confirmation is required for the production process to begin.
The order must stipulate model number, colour, quantity, memory size, price, branding, packaging, accessories and delivery method.
We will also require your invoicing details, including the full company name, physical address, postal address, telephone number and VAT number, if applicable.
Resellers must be approved prior to purchasing at trade pricing. Please complete and return our application form.
4. Send us your payment confirmation
Unless you have agreed terms with us, full payment is due on order and payment confirmation must be received before production can begin.
Please avoid depositing cheques, as we will have to wait for the funds to clear to green-light production, which may result in delays.
Important note: We are a VAT vendor and you will be charged VAT whether or not you are registered.
For organisations based outside of South Africa, please see our delivery page for more information on our VAT structure.
5. Approve your proof
Once you have selected your model and colour, you will receive an electronic pre-production proof for approval.
Should you require a live production sample, please allow about a week for delivery and a R150 fee for standard designs. To speed up the process, we can produce a production sample and you can approve it based on a high-resolution image, for which there is no additional charge.
Please enquire about live production samples on custom designs.
When your artwork is approved and payment confirmation is received, we begin production and the clock starts ticking.
6. Receive your goods
7-10 days later, your goods arrive at your door and your campaign can begin.
Companies outside of South Africa should read our delivery information for more details on lead-times, customs clearance and tax.